Mark and Phil are on another level. I'm a first time home buyer and I came into my house search ignorant to nearly everything I needed to know. Phil was beyond patient as he showed us house after house, and he always asked the right questions to help us figure out what aspects of a home are important to us. The guy has an eagle eye for sub-optimal home features, and often provided context relating to replacement, approximate cost, and how certain contractors could have done things better. They really helped us find what we wanted, and a few months into our purchase, we couldn't be happier. We would not have our first family home without them. Our experience with them was top to bottom great - I always recommend them to friends, and if you give them a try, I'm confident you will too.